Legal
Privacy Policy
Last Updated: 15 March 2025 | Effective: 15 March 2025
Mentari Partners ("we", "us", "our") is committed to protecting the personal data of individuals who engage with our incorporation advisory services or interact with our website. This Privacy Policy explains how we collect, use, store, and protect personal data in connection with those activities, in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.
1. Who We Are
Mentari Partners is an incorporation advisory practice operating from Level 3, Menara Centara, Jalan Tuanku Abdul Rahman, 50100 Kuala Lumpur, Malaysia. We are the data controller for personal data collected through our website and through client engagements. For data-related enquiries, contact us at [email protected].
2. Personal Data We Collect
We collect personal data in the following ways:
Through our website contact form:
- Full name
- Email address
- Phone number (optional)
- Message content describing your enquiry
Through engagement onboarding:
- Full legal name and identification document details (NRIC or passport)
- Residential or business address
- Nationality and citizenship status
- Email address and phone number
- Details of intended business activities and ownership arrangements
- Financial and tax information where relevant to the engagement scope
Through website analytics:
- Browser type, IP address, pages visited, and session duration (where analytics cookies are accepted)
3. Legal Basis for Processing
We process personal data on the following grounds:
- Contract performance: to carry out the incorporation engagement you have engaged us for
- Legitimate interests: to respond to enquiries, maintain our records, and improve our services
- Legal obligation: where we are required to collect identification information under anti-money laundering or regulatory requirements
- Consent: for optional analytics and marketing cookies on our website
4. How We Use Personal Data
- To respond to initial enquiries submitted through our website
- To prepare and deliver incorporation and advisory engagements
- To communicate with statutory authorities (SSM, LHDN, EPF, SOCSO, EIS) as required by your engagement
- To maintain client records and statutory documentation
- To comply with our legal and regulatory obligations
- To improve the content and functionality of this website (analytics only, where consent given)
We do not use personal data for unsolicited marketing. We do not sell personal data to third parties.
5. Data Sharing
We share personal data only where necessary:
- Statutory authorities: SSM, LHDN, EPF, SOCSO, EIS, MIDA, and other relevant authorities as required to complete your engagement
- Corporate banks: for corporate bank account onboarding support, with your explicit authorisation
- Professional co-advisors: where specialist legal or tax input is required for your engagement, with your knowledge
- Analytics providers: anonymised usage data where you have accepted analytics cookies (e.g. Google Analytics)
6. Data Retention
Client engagement records are retained for a minimum of seven years from the close of the engagement, in line with standard professional practice and potential statutory audit requirements. Website enquiry data that does not proceed to an engagement is retained for twelve months. Analytics data is retained in accordance with the policies of the relevant analytics provider.
7. Cookies
Our website uses cookies to support its basic functionality and, where you have given consent, to collect analytics data. You can manage your cookie preferences at any time through our Cookie Policy page.
8. Your Rights Under the PDPA
Under the Personal Data Protection Act 2010 (Malaysia), you have the following rights:
- Right to access personal data we hold about you
- Right to correct inaccurate personal data
- Right to withdraw consent for processing based on consent (including cookie consent)
- Right to request that we limit processing in certain circumstances
- Right to complain to the Department of Personal Data Protection (JPDP) if you believe your rights have been infringed
To exercise any of these rights, contact us at [email protected]. We will respond within 21 days.
9. Data Security
Personal data is held on access-controlled systems. Physical documents are stored securely. We apply appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or disclosure. In the event of a data breach affecting your rights, we will notify you and the relevant authority as required under applicable law.
10. Third-Party Links
Our website may contain links to external resources. We are not responsible for the privacy practices of third-party websites and encourage you to review their privacy policies before providing any personal data.
11. Children's Data
Our services are directed at adults aged 18 and above. We do not knowingly collect personal data from individuals under 18. If you believe we have inadvertently collected such data, please contact us immediately.
12. Policy Updates
We may update this Privacy Policy from time to time. Material changes will be communicated by updating the Last Updated date at the top of this page. Continued use of this website or our services following an update constitutes acknowledgement of the revised policy.
13. Contact for Data Enquiries
For any questions about this Privacy Policy or how we handle your personal data:
- Email: [email protected]
- Address: Level 3, Menara Centara, Jalan Tuanku Abdul Rahman, 50100 Kuala Lumpur, Malaysia
- Phone: +60 3-2715 9683